Privacy Policy

Purpose

Reaching Sky Foundation is committed to the highest levels in protecting the information that you share with us. This privacy policy describes the practices followed by Reaching Sky Foundation for protecting and maintaining the privacy of your personal information.

We reserve the right to update this privacy policy at any time without any notice, so please check the same periodically for any updates. Any such updates will be effective immediately upon posting.

Please note that we will never make any changes to the privacy policy to make it less protective for your personal information shared with us.


Our data privacy principles

This privacy policy describes the principles we use for protection of your personal information at Reaching Sky Foundation. These principles shall govern the usage, collection, disclosure, disposal and transfer of personal information:

  • Choice: You will be given a choice over the collection, use and sharing of your personal information. In the event you choose not to share your personal information with us, we will not be able to provide you any services.

  • Your Rights: Reaching Sky Foundation provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information and for withdrawal of earlier given consents to various terms and conditions.

  • Collection: Reaching Sky Foundation shall collect personal information only for the purposes identified in this Privacy Policy.

  • Use of personal information: Reaching Sky Foundation shall use the personal information collected for the purposes identified in this Privacy Policy.

  • Integrity and confidentiality: Reaching Sky Foundation takes adequate measures, as per applicable privacy and data security law, to  protect the personal information from unauthorized access, data leakage and misuse.


The information we collect

The personal information collected may include name, amount donated, address, tax details (such as PAN), telephone number, address, gender, donor comments, e-mail address, and any other information shared with us (“Donor Data”).

'Personal Information' is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to.

Information from payment processors and other service providers: Payment processors allow donors to donate electronically using a payment services account, a credit card, or any other payment method. These processors collect certain information from donors and you should refer to their privacy policies to determine the practise followed by them to protect your information.

We collect this information through a number of ways such as when you (i) make a donation; (ii) Sign up to our website; (iii) Sign up to stay updated.

We use personal information collected from donors for the purposes of processing payments and communicating with donors about Reaching Sky Foundation as well as conducting campaigns and other operations of Reaching Sky Foundation.


How we use personal information we collect

We may use Donor Data for the following purposes:

  • Improving our services such as processing the donations;

  • Engaging volunteers to promote volunteering

  • Distributing receipts and thanking donors for donations;

  • Informing donors and volunteers about news and information and our upcoming campaigns;

  • Internal analysis including research and analytics, surveys, metrics and other purposes;

  • Record keeping;

  • Reporting in response to request for information by regulatory or law enforcement authorities, order of any Court or as required for fulfilment of any legal obligation;

  • Reporting in response to request for information by regulatory or law enforcement authorities, order of any Court or as required for fulfilment of any legal obligation;

  • Any other purposes related to the fundraising operations.


Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts.

We use data gathered for payment processors and other service providers only for the purposes described in this policy.



Sharing / disclosure of information

Service Providers. We may share your information with outside vendors/ third party payment gateways that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our campaigns and processing payments.

Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of Reaching Sky Foundation, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as summons, court order or government demand to comply with the law.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Reaching Sky Foundation, our donors or others. This includes exchanging information with other companies and organizations for the purposes of prevention of fraud.

Consent. We may share your information in any other circumstances where we have your consent.


Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser or mobile device to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website.


Right to Access

You will have the right to access your personal information and any such requests made to Reaching Sky Foundation is dealt in the following manner:

Reaching Sky Foundation shall respond to request for access to personal information made by a donor or volunteer in writing or electronically within 15 days of receipt of the request.

The donor shall have the right to correct or supplement erroneous, misleading, outdated, or incomplete personal information.

Requests for access to or rectification of personal information should be raised on contactus@reachingsky.org


Correcting your personal information

We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.

We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirement.

Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:

If your requests are abusive or unreasonably excessive.

Where the rights or safety of another person or persons would be encroached upon, or;

If the information or material you request relates to existing or anticipated legal. proceedings between you and us, or providing access to you would prejudice. negotiations between us or an investigation of possible unlawful activity.

Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.


Security: How we protect your information

We have implemented appropriate physical, electronic, and managerial procedures in accordance with applicable law to safeguard and help prevent unauthorized access to your information and to maintain data security.

These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).

We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.


Data Retention

We seek to retain donor-related information only as needed to fulfil the purposes described in this privacy policy unless a longer retention period is required by applicable law and/or regulations.


Changes to this Privacy Policy

Reaching Sky Foundation reserves the right to review, update and amend this Privacy Policy from time to time. Any changes to the Privacy Policy will be updated online.